editedbook

A STUDY ON E-BANKING SERVICES AND ITS RECENT DEVELOPMENTS IN THE ECONOMY

Area/Stream: Management,
Authors: Ranjitha N, Dr. D Jogish
Keywords: E-Banking services, PSBs, PVBs, FBs
Book Name /series: Futuristic Trends in Management, Volume 2, Book 8, Part 1, Chapter 7
Publication: IIP Proceedings

Year: 2022,
Month: November

Page No: 68-74,
ISSN/ISBN: 978-93-95632-62-1,
DOI/Link: https://www.rsquarel.org/assets/docupload/rsl2023BF29FA35C4D7182.pdf


Abstract:

In India, since 1997, the ICICI financial institution first presented internet banking offerings. Nowadays, a maximum number of banks provide identical to their clients. Today's world is one with growth in online access to services. One part of this which is growing unexpectedly is online banking. Nearly 48% of people use smart phones and they use E-Banking services for purchasing and transferring funds from one account to another. No one is interested in visiting the bank for every transaction. Customers want all the services at their doorstep. As customers rule the market, his satisfaction is also most important for a bank to survive in the competitive world. Hence various banks in the Public sector & Private sector are working towards that and all services are made available to them in a very convenient manner. This study is conducted to know the recent progress and effectiveness of E-banking services. The study also reveals the growth of digital transactions in India through NEFT, RTGS, UPI, ATM, Debit card, Credit card, etc. and also explains the current scenario of traditional banking of cash transactions. This paper is Descriptive in nature and information is collected from various secondary resources for the study.

Cite this: Ranjitha N, Dr. D Jogish,"A STUDY ON E-BANKING SERVICES AND ITS RECENT DEVELOPMENTS IN THE ECONOMY", Futuristic Trends in Management, Volume 2, Book 8, Part 1, Chapter 7, November, 2022, 68-74, 978-93-95632-62-1, https://www.rsquarel.org/assets/docupload/rsl2023BF29FA35C4D7182.pdf
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