editedbook

ADOPTION OF DIGITAL PAYMENTS IN COVID -19 – AN INDIAN OVERVIEW

Area/Stream: Management,
Authors: Dr. Minti Sinha
Keywords: Digital Payment, Covid -19 Pandemic , Demonetisation, Cyber security , Digital revolution, UPI , BHIM
Book Name /series: Futuristic Trends in Management, Volume 2, Book 6, Part 3, Chapter 2
Publication: IIP Proceedings

Year: 2022,
Month: November

Page No: 227-234,
ISSN/ISBN: 978-93-95632-71-3,
DOI/Link: https://www.rsquarel.org/assets/docupload/rsl2023A703F1606AB4B5D.pdf


Abstract:

Digital revolution has changed the life of the people around the world. Nowadays we are living in the digital world. Government of India has introduced digital India campaign for the digitisation of India.is the fastest growing smartphone market and the aim of Indian government is to increase digital transactions. Digital payment is one of the modes that increase digital transactions. Digital Payments has become extremely popular during Demonetisation era in 2016 which had been due to lack of circulation of cash but once the cash came into circulation the use of digital payments decreased but it again surged during Covid -19 pandemic from March 2019 to September 2021.Multiple products are introduced in digital payments like UPI , SMS based Payment, Credit card , debit cards, QR Code , BHIM RuPay. As per the RBI report mobile banking and internet banking increased by 99% and 18% respectively during the pandemic period. Now most of people in India are adopting digital payments but question of security also arises among the users. Government of India has set up the Digital Payment Vision 2025 to increase the digital payment. This chapter mainly focusses on the use of digital payment in india , its increase during demonetisation and Covid -19 pandemic, Multiple digital payment methods , Merits and Demerits of digital payments , cyber security , and future outlook of digital payment.

Cite this: Dr. Minti Sinha,"ADOPTION OF DIGITAL PAYMENTS IN COVID -19 – AN INDIAN OVERVIEW", Futuristic Trends in Management, Volume 2, Book 6, Part 3, Chapter 2, November, 2022, 227-234, 978-93-95632-71-3, https://www.rsquarel.org/assets/docupload/rsl2023A703F1606AB4B5D.pdf
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